Zadarma AI Voice Agent
A voice AI agent in the Zadarma cloud PBX: it answers calls in a natural voice from your knowledge base, clarifies details and transfers to a live operator.
Description
Zadarma AI Voice Agent is a voice AI assistant built into a cloud PBX. It answers inbound calls in a natural voice using the company's uploaded knowledge base, understands speech and asks clarifying questions, and transfers the conversation to a live manager when needed.
Key features
- Natural voice call answering from a knowledge base
- Natural speech understanding and clarifying questions
- Intelligent handoff to a live agent
- 24/7 operation outside business hours
- 20+ language support
- Included in cloud PBX plans
Pricing
The agent is included in Cloud PBX plans; overage minutes cost from €0.07 per minute. Launched in January 2026.
