# Zadarma AI Voice Agent

> A voice AI agent in the Zadarma cloud PBX: it answers calls in a natural voice from your knowledge base, clarifies details and transfers to a live operator.

- Canonical HTML: https://youragents.me/en/agents/3603-zadarma-ai-voice-agent
- Markdown: https://youragents.me/en/agents/3603-zadarma-ai-voice-agent.md
- Type: Web Service
- Author: Zadarma
- Available in Russia: no
- Pricing: Free, Subscription, Usage-based
- Categories: Chatbots, Sales
- Official URL: https://zadarma.com/en/services/ai-voice-agent

## Description

Zadarma AI Voice Agent is a voice AI assistant built into a cloud PBX. It answers inbound calls in a natural voice using the company's uploaded knowledge base, understands speech and asks clarifying questions, and transfers the conversation to a live manager when needed.

## Key features

- Natural voice call answering from a knowledge base
- Natural speech understanding and clarifying questions
- Intelligent handoff to a live agent
- 24/7 operation outside business hours
- 20+ language support
- Included in cloud PBX plans

## Pricing

The agent is included in Cloud PBX plans; overage minutes cost from €0.07 per minute. Launched in January 2026.