# Decagon

> A conversational AI agent platform for customer service: autonomous support by rules, proactive agents and enterprise integrations.

- Canonical HTML: https://youragents.me/en/agents/3612-decagon
- Markdown: https://youragents.me/en/agents/3612-decagon.md
- Type: Web Service
- Author: Decagon
- Available in Russia: no
- Pricing: Subscription
- Categories: Chatbots, Work
- Official URL: https://decagon.ai/

## Description

Decagon is an AI agent platform for customer support. Companies describe their operating procedures, and agents autonomously handle tickets, while also proactively reminding customers and monitoring accounts.

## Key features

- Autonomous AI support agents
- Agent Operating Procedures
- Proactive agents: reminders, account monitoring
- Omnichannel support
- Enterprise integrations

## Who it is for

The service targets contact centers, SaaS companies and support teams that need customer service automation. Launched in 2023.