# Sierra

> An enterprise AI customer service agent: it autonomously holds conversations across many channels and languages and takes actions in company systems.

- Canonical HTML: https://youragents.me/en/agents/3617-sierra
- Markdown: https://youragents.me/en/agents/3617-sierra.md
- Type: Web Service
- Author: Sierra
- Available in Russia: no
- Pricing: Usage-based
- Categories: Chatbots, Sales
- Official URL: https://sierra.ai/

## Description

Sierra is an enterprise-grade AI agent platform for customer service. Agents talk to customers in chat, messengers, by phone and email, run dialogues in 59 languages and perform actions on their own: refunds, orders, CRM updates.

## Key features

- Autonomous agents on chat, SMS, WhatsApp, email and phone
- Multi-agent orchestration (Agent OS)
- Actions: CRM, refunds, orders
- 59-language support
- Outcome-based pricing

## Who it is for

The service targets large brands and enterprises with high support volumes. Founded in 2023, it is used by roughly 40% of Fortune 50 companies.