Docuchat
Automate customer support with reliable chatbots trained on your data, reducing costs and increasing user satisfaction
Description
Chatbots are a powerful tool for businesses, enabling the automation of customer support processes and internal communication. With modern technologies, you can create a chatbot that answers user questions with high accuracy while ensuring full compliance with GDPR regulations. Setting up and configuring the system takes just a few minutes, and customization options allow you to tailor the bot to your specific needs.
Main features and capabilities
The system offers a variety of features that will help you make the most of chatbots:
- Resource import: upload documents or sync websites and Google Drive folders, adding an unlimited number of sources in any language.
- Customization: customize the appearance and communication logic of the chatbot without the need for programming.
- Deployment and analytics: embed the bot on your website or share it via a link, and monitor its performance with detailed analytics.
- Multi-language support: chatbots can operate in over 80 languages, making them versatile for international business.
- Deep integration: the ability to integrate with Google Tag Manager to track user interactions and improve service quality.
Benefits of using
Using chatbots brings numerous advantages:
- Cost reduction: automating the handling of frequently asked questions can reduce support costs by up to 70%.
- High satisfaction level: over 90% of users express positive feedback about their interaction with the bot.
- Quick implementation: setting up and launching the chatbot takes no more than 5 minutes thanks to an intuitive interface.
- Complete data security: all data is processed and stored on servers in the EU, ensuring full compliance with GDPR.
Who it is suitable for
- Small and medium-sized enterprises looking to optimize customer support.
- Large companies needing to automate internal processes.
- Individual users working on personal projects or research.
- Educational institutions in need of effective knowledge management tools.
Pricing and access conditions
The system offers several pricing plans:
- Essential: $17 per month — 3 chatbots and 2000 questions for GPT-4o mini.
- Pro: $37 per month — unlimited chatbots and 10000 questions for GPT-4o mini.
- Enterprise: For large teams — custom conditions are discussed upon inquiry.
Each plan includes a 14-day free trial period without the need to provide credit card details.