Insighter Bot (summary)

The unique service helps businesses promptly obtain valuable customer opinions, as if an entire team of researchers were working on the studies. It minimizes the time and budget spent on research while ensuring high quality and accuracy of the obtained data. Through automated in-depth interviews, users receive real answers that help understand customer needs and develop growth strategies.

Main Features and Capabilities

The service offers the following key features:

• Automation of in-depth interviews with clients via messengers.
• Processing of various data formats: text messages, voice recordings, videos, and images.
• Classification of received customer quotes by issues and priorities.
• Preparation of expert recommendations for improving business processes and developing growth hypotheses.

Benefits of Use

Users gain a number of advantages, including:

• High response conversion: 22 times more effective than traditional email surveys.
• Reduction in research costs — up to 10 million rubles per year on formal studies.
• Access to an archive of dialogues with respondents and summary tables for analysis.
• Fast data processing and report generation within 3 business days.

Who It Is Suitable For

• Marketers looking to gain deeper insights into audience needs.
• Business analysts seeking ways to enhance research efficiency.
• Company executives aiming for growth based on real data.
• Teams working on improving products and services based on customer feedback.

Pricing and Access Conditions

Research is available starting at 9,900 rubles for up to 100 respondents and 10 key questions. For more complex tasks, a request can be submitted to receive a customized offer. The research acquisition process includes task description, question agreement with an expert, and receipt of a final report with insights.