Ferndesk
An AI-native help center: agent Fern connects to the codebase and support chats, catches outdated articles and updates the documentation on its own.
Description
Ferndesk is a new kind of help center where documentation is maintained by an AI agent named Fern. It connects to the codebase, the product and support chats, checks articles for outdated information and makes corrections automatically.
Key features
- Connects to code, product and support channels
- Checks articles and finds outdated content
- Generates and publishes documentation fixes automatically
- Migration from Intercom, Zendesk or Help Scout in one click
- Weekly help center content audit
Who it is for
The service targets product and SaaS companies whose documentation goes stale quickly as the product changes.
