Chatwoot
An open-source customer support platform: a unified inbox for chats, email and social media with AI features and bots.
Description
Chatwoot is an open-source customer support platform: one unified inbox for chats, email and social media. It includes AI features: an answer generator, dialog summarization and AI agents for automation. You can deploy it on your own servers or use the cloud. It supports WhatsApp, Instagram, Facebook, Telegram and a web chat.
Key features
- A unified support inbox
- AI features: answers, summaries
- AI agents for automation
- WhatsApp, Instagram, Telegram, web chat
- Open-source, self-hosted or cloud
