Lorikeet
An AI concierge for customer support: works through chat, email, voice and SMS, following company workflows.
Description
Lorikeet is an AI concierge for customer support of companies with complex service scenarios (fintech, healthtech, insurers), working through chat, email, voice and SMS. The agent follows company workflows, connects to real systems via APIs and completes high-risk tasks end to end. It automatically escalates to humans with ready context.
Key features
- Chat, email, voice and SMS
- Completing tasks via APIs
- Following company workflows
- Automatic human escalation
- A free 30-day trial
