Omilia Cloud Platform
A self-learning agentic CX platform: it deploys production-ready AI service agents that learn from real dialogues and top agents.
Description
Omilia is a self-learning agentic customer service platform. It generates agents from uploaded knowledge and APIs, deploys voice and text channels, and agents continuously learn from real conversations and the behavior of top support specialists.
Key features
- Agent generation from knowledge sources and APIs
- Self-learning from real dialogues
- Voice and text channels
- Specialized bots (miniApps) for task types
- No-code enterprise automation
Who it is for
The platform targets large companies, banks and telecom with voice service channels. It has operated since 2002.
