Talkdesk

by Talkdesk
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A cloud contact-center platform: AI agents, conversation analytics and service automation for voice and digital channels.

Subscription Usage-based Web Service Chatbots Sales

Description

Talkdesk is a cloud contact-center platform for enterprises: routing, conversational AI, conversation analytics and automation. Talkdesk AIops and Copilot solutions help agents in real time, while T3 Copilot AI automates after-call work. It supports voice, chat, email and messengers.

Key features

  • Cloud contact center
  • AI agents and conversational AI
  • Analytics and agent Copilot
  • After-call automation
  • Voice, chat, email and messengers

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