Thoughtly AI
Platform for deploying AI agents to process phone calls using generative AI to automate incoming and outgoing calls, which reduces operating costs and improves service quality.
Description
The goal of the platform is the automation of phone call processing using generative AI technologies to reduce operating costs and improve service quality.
The target audience includes companies that need automation of customer interaction, as well as organizations aiming to optimize lead processing and request qualification.
The platform provides the ability to configure AI agents using a no-code interface, making it accessible to businesses of any size and technical level.
The functionality includes automation of the following tasks: customer service, lead qualification, request processing, and answering frequently asked questions.
Within the workflow, the system can perform automated actions such as calling clients, sending messages, and booking meetings.
Access to the platform is provided in a freemium format, as well as API access. For an assessment of capabilities and pricing models, it is recommended to use the information on the official website.